Shipping & Returns

 

Online order cancellations:

If you wish to cancel an order please email us immediately at info@byelsasweden.com They can be cancelled at any time up until the order is dispatched.  If your order has already been dispatched, we will be unable to redirect it therefore please return the parcel for a refund when it is received.

 

Delivery

Items will be sent to the delivery address provided at time of order – it is the customers responsibility to ensure the provided address is correct.  If the order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.  Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.

The customer will pay for  the delivery.